Our story
Elevate Diagnostics began with a simple intention: to do things properly. We’ve seen too many homeowners and tenants left with conflicting opinions or pushed toward treatments that don’t address the real issue, and we believe people deserve better.
That belief shapes everything we do. We build our work around independence, evidence and technical accuracy, taking the time to investigate thoroughly and explain our findings clearly. When something affects the health or comfort of a home, people deserve clarity — not assumptions, shortcuts or guesswork.
This work is personal to us. Everyone should have access to clear explanations, reliable information and a genuinely supportive approach that helps them feel confident their home is safe and healthy.
Every survey is carried out with care, clarity and a commitment to doing what’s right. Homes stay healthier when issues are understood properly.
Need clarity about what’s happening in your home?
Speak to a surveyor and we’ll help you understand the next steps.
What we do
We are an independent specialist surveying practice, combining RPSA Technical Membership, UKTA‑certified thermography, ScanTherm Applied Building training, and ABBE‑regulated moisture diagnostics to deliver clear, evidence‑based building investigations and reporting.
We specialise in identifying the causes of:
- Damp
- Mould
- Condensation
- Heat loss and cold spots
Our investigations focus on understanding the factors that affect the health, comfort and performance of a home, giving you a clear picture of what’s happening and why.
Dedicated survey types
We offer a range of surveys tailored to different situations and property needs:
- Homeowner Damp, Mould & Heat‑Loss Surveys
- Tenant Damp & Mould Surveys
- Landlord Damp & Mould Surveys
- Social Housing & Awaab’s Law Compliance Surveys
- Pre‑purchase damp, mould and heat‑loss assessments
Each survey follows a structured process designed to identify the underlying issues affecting a home’s condition and comfort.
Guided by Best Practice
Our approach follows recognised guidance that supports safe, accurate and consistent investigation. We align our work with:
BS 5250 – Managing moisture in buildings
RICS Joint Position Statement – Moisture investigation in traditional buildings
Awaab’s Law – Emphasising timely, health‑centred assessment
As an RPSA Technical Member, our work is carried out in line with independent surveying standards and evidence‑based practice. Our Awaab’s Law training is endorsed by Birmingham City University.
Thermography Expertise
Thermal imaging is a key part of our diagnostic approach.
We hold full professional membership with the UK Thermography Association (UKTA) and have completed UKTA‑approved Applied Building Thermography training through ScanTherm School of Thermography.
This ensures our thermographic assessments are carried out competently, safely and in line with recognised industry standards.
Technology & Tools
We use advanced, non‑invasive equipment to support accurate diagnostics, including:
- Thermal imaging cameras
- Moisture meters
- Hygrometers, anemometers and environmental sensors
- Borescopes for internal voids and hard‑to‑reach areas
- Drones for safe external inspections
We are registered with the Civil Aviation Authority (CAA) for compliant drone operations.
Professional Standards & Accreditation
Our work is underpinned by formal, regulated training and recognised industry standards.
Regulated Qualifications
We are qualified with the ABBE Level 3 Award in Damp, Mould and Condensation in Buildings — an Ofqual‑regulated, government‑endorsed certification delivered by the Environment Study Centre. We also hold PCA Qualified Technician status, demonstrating recognised competence in diagnosing and reporting moisture‑related issues in buildings. In addition, we have completed the City & Guilds‑accredited Moisture Meter Essentials for Building Professionals course, supporting accurate, standards‑aligned moisture measurement during surveys.
Professional Memberships
We are a Federation of Damp Certified Surveyor and full member, and a Technical Member of the Residential Property Surveyors Association (RPSA) — a professional body recognised for independent surveying standards.
Safety & Trust
All visits are carried out by a DBS‑checked surveyor, supporting safe, professional work in homes, social housing and supported environments.
Additional Training & Continuing Professional Development
We maintain ongoing professional development through recognised training providers, including:
RICS Academy
Environment Study Centre
British Damage Management Association
Institution of Occupational Safety and Health
Dewpoint Professional
We are committed to continuous learning, ensuring our methods, reporting and professional practice remain aligned with current standards.
Ready to get clear, evidence‑based answers?
Request an independent survey and understand what’s really affecting your home.
Where We Work
We provide independent surveys across parts of Surrey, Berkshire and Hampshire, including:
Surrey: Woking, Byfleet, Guildford, Camberley, Godalming, Farnham
Berkshire: Reading, Winnersh, Earley, Woodley, Wokingham, Bracknell, Ascot
Hampshire: Alton, Fleet, Farnborough, Yateley, Blackwater, Basingstoke
If you’re unsure whether your area is covered, we’re always happy to advise.
Our Commitment
We’re here to help you protect your property, improve comfort and make informed decisions — without pressure, assumptions or sales.
We operate responsibly and transparently, carrying full Public Liability and Professional Indemnity insurance for your peace of mind.
If you need clear answers, independent guidance or simply someone to help you understand what’s happening in your home, we’re here to support you.
Qualified, accredited and committed to best practice
Ready to take the next step?
If you’re dealing with damp, mould or heat‑loss issues, we’re here to help you understand what’s really going on.
Mobile: 07826662931
Landline: 01276409297
WhatsApp: +447826662931
E-mail: info@elevatediagnostics.co.uk
You’ll speak directly to a qualified, DBS‑checked surveyor. We respond within one working day.
Your details are never shared.
Independent, impartial and evidence‑based.